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1. Overview

2. Information We Collect

3. How We Use Your Information

4. Shopify

5. Cookies & Tracking Technologies

6. Advertising & Analytics

7. How We Share Information

8. Payment Processing

9. Data Retention

10. Data Security

11. Your Privacy Rights

12. Marketing Communications

13. Children's Privacy

14. International Visitors

15. Third-Party Websites

16. Changes to This Policy

17. Contact Us

Privacy Policy

Last Updated: September 23, 2026

Your Privacy Matters

Khomo Gear, operated by Onix Venture Group, is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit khomogear.com, make a purchase, or otherwise use our services.

Secure Information

We use reasonable safeguards designed to protect your data.

Transparent Practices

We clearly explain what information we collect and how we use it.

Your Privacy Rights

You have choices and control over your personal information.

Trusted Partners

We work with trusted providers like Shopify and established payment processors.

Your Data, Our Responsibility

We collect what we need to provide a better shopping experience.

Have Questions?

Contact us anytime at customerservice@onixventuregroup.com

Overview

Khomo Gear (“Khomo Gear,” “we,” “us,” or “our”) is operated by Onix Venture Group. This Privacy Policy describes how we collect, use, disclose, and otherwise process your personal information when you visit khomogear.com (the “Site”), make a purchase, communicate with us, or otherwise use our products and services (collectively, the “Services”).

By using our Services, you acknowledge the practices described in this Privacy Policy.

Personal Information We Collect

The personal information we collect depends on how you interact with our Services. It may include:

Contact Information

Your name, billing address, shipping address, email address, and telephone number.

Order & Transaction Information

Products purchased, order history, returns, refunds, shipping information, and transaction details.

Payment Information

Information necessary to process your payment. Payments are processed through Shopify and applicable third-party payment providers. We do not independently store complete payment card information.

Account Information

If you create an account, your login credentials and account preferences.

Device & Usage Information

Your IP address, browser type, device information, operating system, pages viewed, referring URLs, and information about how you interact with the Site.

Customer Service Information

Information you provide when contacting us regarding an order, product, return, warranty claim, or other inquiry.

Marketing Preferences

Whether you have chosen to receive promotional communications from us.

We may collect this information directly from you, automatically through your use of the Site, or from service providers and business partners that help us operate our Services.

How We Use Your Information

We may use personal information to:

Process and fulfill orders.

Process payments, refunds, and returns.

Provide shipping and delivery services.

Communicate with you regarding your orders.

Provide customer service and respond to inquiries.

Process warranty claims.

Maintain and improve our Site and Services.

Detect, investigate, and help prevent fraud, unauthorized transactions, and other security issues.

Personalize your shopping experience.

Measure and understand how customers use our Site.

Send marketing and promotional communications where permitted by law.

Display or measure advertising where applicable.

Comply with legal and regulatory obligations.

Protect our rights, customers, business, and Services.

Shopify

Our online store is hosted by Shopify, which provides the ecommerce platform that allows us to sell our products and Services.

Shopify processes certain personal information on our behalf and may also process information for its own purposes as described in Shopify's applicable privacy notices.

When you purchase from Khomo Gear, information necessary to process your transaction may be transmitted through Shopify's systems and the payment provider selected during checkout.

Cookies and Tracking Technologies

We and our service providers may use cookies, pixels, tags, local storage, and similar technologies to operate and improve our Site.

These technologies may be used to:

Keep the Site functioning properly.

Remember your preferences.

Maintain shopping cart and checkout functionality.

Understand how visitors interact with our Site.

Measure Site performance.

Help prevent fraud and improve security.

Measure marketing and advertising performance.

Provide more relevant advertising where permitted.

Some cookies are necessary for the Site to function, while others may be used for analytics, personalization, or advertising.

Where required by applicable law, we provide choices regarding non-essential cookies and similar technologies.

You may also control certain cookies through your browser settings. Disabling cookies may affect the functionality of some portions of the Site.

Advertising and Analytics

We may use third-party analytics, advertising, and marketing services to better understand how customers interact with Khomo Gear and to measure the effectiveness of our marketing.

These providers may use cookies and similar technologies to collect information about your interactions with our Site and, depending on your settings and applicable law, other websites or services.

Certain privacy laws may provide you with rights regarding the use or disclosure of personal information for targeted or cross-context behavioral advertising. Where required, we provide methods for exercising those rights.

How We Share Personal Information

We may disclose personal information to third parties when reasonably necessary to operate our business and provide our Services.

These parties may include:

Shopify and ecommerce service providers.

Payment processors.

Shipping carriers and logistics providers.

Technology and website service providers.

Customer support providers.

Analytics providers.

Marketing and advertising providers.

Fraud prevention and security providers.

Professional advisers, such as accountants, attorneys, and consultants.

Government authorities or other parties when required by law.

We may also disclose information as part of a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or other business transaction.

We do not disclose personal information to unrelated third parties merely for them to use for their own direct marketing except as disclosed in this Privacy Policy and subject to applicable privacy laws.

Payment Processing

Payments made through our Site are processed by Shopify and/or applicable third-party payment providers.

Payment providers may collect and process payment information according to their own privacy policies and security practices.

Khomo Gear does not independently store your complete credit or debit card number.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business and transaction records, providing customer support, complying with legal obligations, resolving disputes, preventing fraud, and enforcing agreements.

Retention periods may vary depending on the type of information and applicable legal requirements.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure. You should use appropriate precautions when providing information online and protect your account credentials where applicable.

Your Privacy Rights

Depending on where you live, applicable law may provide you with certain rights concerning your personal information.

These rights may include the right to:

Request access to personal information we maintain about you.

Request correction of inaccurate personal information.

Request deletion of certain personal information.

Obtain a copy of certain personal information.

Withdraw consent where processing is based on consent.

Opt out of certain uses or disclosures of personal information.

Opt out of certain targeted or cross-context behavioral advertising where applicable.

Appeal certain decisions concerning a privacy request where required by law.

These rights are subject to exceptions and limitations under applicable law.

To submit a privacy request, contact us at customerservice@onixventuregroup.com.

We may need to verify your identity before completing certain requests. Authorized agents may submit requests where permitted by applicable law, subject to appropriate verification.

We will not unlawfully discriminate against you for exercising applicable privacy rights.

Marketing Communications

If you receive promotional emails from Khomo Gear, you may unsubscribe at any time by using the unsubscribe link included in the email.

Even if you unsubscribe from promotional communications, we may continue to send non-promotional messages relating to transactions, orders, customer service, warranties, security, or other important service-related matters.

Children's Privacy

Our Services are not intended for children under the age of 13, and we do not knowingly collect personal information directly from children under 13.

If you believe that a child has provided personal information to us, please contact us so that we can review the matter and take appropriate action.

International Visitors

Khomo Gear is operated from the United States.

If you access our Services from outside the United States, your personal information may be processed or stored in the United States or other countries where Shopify or our service providers operate.

Privacy and data protection laws in those countries may differ from those in your country of residence.

Where required by applicable law, appropriate mechanisms may be used for international transfers of personal information.

Third-Party Websites and Services

Our Site may contain links to websites, applications, or services operated by third parties.

We are not responsible for the privacy, security, or content practices of third-party websites or services. We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, technologies, Services, or legal and regulatory requirements.

When we update this Privacy Policy, we will revise the “Last Updated” date at the top of this page. Material changes may be communicated through additional methods when required by applicable law.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to submit a privacy request, please contact us:

Khomo Gear
Operated by Onix Venture Group
Email: customerservice@onixventuregroup.com

For purposes of applicable data protection laws, Onix Venture Group is responsible for the processing of personal information associated with Khomo Gear except where another party, such as Shopify or a payment provider, acts independently with respect to its own processing activities.