Returns &
Refunds

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect due to our error. Original shipping charges and return shipping costs are non-refundable. We recommend using a trackable shipping service.

If your order arrives damaged, defective, or you received the wrong item, please contact us as soon as possible. Include your order number, a description of the issue, and photos of the product and packaging. We'll make it right and cover the return or replacement shipping costs when the issue is our error.

Need a different size or product? For the fastest service, we recommend returning the item and placing a new order for the item you need. If your item arrived defective or damaged and you need a replacement, contact our support team and we'll assist you.

Once your return is received and inspected, we'll notify you by email. If approved, your refund will be issued to your original payment method. After we process your refund, your bank or payment provider may require additional time to post the credit to your account.

Items specifically marked Final Sale are not eligible for return or refund. Promotional or discounted items that are not marked Final Sale may be returned as long as they meet the requirements of our 30-day return policy.

In certain situations, a partial refund may be issued if an item is not in its original condition, is missing packaging or accessories, has been damaged for reasons unrelated to us, or otherwise does not meet the return requirements.